CSC, also known as Supershuttle Schiphol, focuses specifically on airport transport. Passengers get what they expect to get because of the clear terms and conditions. Professionality is an important value for them.
"The agreement has been perfectly met. Above expectations!! We will certainly do it again!"
"Excellent, Before time "
"Neat company complies very well with the agreements. Really great "
"It was very busy on the road. Because the driver had made the right decisions, he circumvented dr files and we arrived at the airport in good time Good taxi transport for a nice price."
"Good coordination with taxi driver. Recommendation for next time"
"We had no delay but 4 planes arrived at the same time and they were all unloaded on one tire. We had to wait over 45 minutes before we had the suitcases. Then immediately went to meeting point (according to agreement via SMS with driver) and then I looked again on the phone; the driver appeared to have called me but did not hear that. I immediately called him and got a swearing cannonade over me. He almost reported us as "not shown up" but still came back to taxi rank and we had to come there. He still called us a taxi (he had heard when I hung up the phone that I called him a grumpy and how I dared to say that) and I was angry too; could cry because we had a stressful flight (panic with stewardesses; someone became unwell and needed oxygen) and had many troubles during vacation (foot 1st day double bruised and toe broken) and then this !!! In the car my friend managed to appease things, but I don't think it's justified; he drove very fast (well, by the way) because he had to pick up people in Purmerend again. Dredger"
"Exactly on time, comfortable car, quiet driver perfect"
"Hi, Away from home it could have been better Communication is so after ordering and bad at Schiphol. We arrived at 1.30 in the morning. It was not clear where I should be at Schiphol to meet the driver. After many calls with your organization (the device answers) where it is indicated that I should call the tel number on the order mail, it appears that this is not a telephone. After roaming around a lot outside the halls of Schiphol (taxi rank) You received in a text message at 1.53 that the taxi had arrived and that I had to contact the driver, whatever I did, at that moment everything was running perfectly So in terms of communication can be done both before and on arrival. What I already wrote"
"Wonderfully fast transportation Fine"
"Well on time, pleasant person behind the wheel. Knew when she could and could not say something. Neatly delivered for the door Luxurious, laid back and fast at Schiphol"
"Driver was ok, the only thing has arrived 15mins earlier than the agreed time and rushed us into leaving earlier saying that in the contract there's a clause that they can arrive earlier, but even if it's true we should have been notified about that beforehand because we have a baby and need to adjust for the time change accordingly. Please coordinate these information better next time for smoother rides. Good overall but communication must be better and clear."
CSC, also known as Supershuttle Schiphol, focuses specifically on airport transport. This is their area of expertise. regular taxi rides are not offered by CSC. Passgengers get what they expect to get because of the clear terms and conditions. Drivers take the service they offer seriously. After all, professionality is an important value for them.
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